Are my personal details secure?
Yes, your personal details are completely secure and never shared with anyone. All order information is linked to your unique order number and personal email for added security. Payments are safely processed through trusted providers like Stripe, PayPal, and Apple Pay, ensuring your information is always protected.
What payment methods do you accept?
We accept a wide range of payment methods, including all major credit and debit cards through Stripe (Visa, Mastercard, American Express), PayPal and Apple Pay.
Do I need to pay extra shipping, taxes, or import fees?
No, you don’t have to worry about extra charges. We offer free shipping and all taxes and import fees are included.
How can I contact customer service?
You can easily reach out to our customer service team through the Contact section on our website. Simply send us an email and we'll get back to you as soon as possible.
How do I return an order?
To return an order, please contact us through the Contact form on our website to request a return. We'll guide you through the process and provide any necessary instructions.
How long does shipping take?
Typically, shipping takes about 10-20 days. We do our best to ensure timely delivery. Please keep in mind that occasional delays can happen due to factors like customs or unforeseen circumstances. We appreciate your understanding and patience.
Where can I check the progress of my order?
You can track your order easily using the Track Your Order section on our website. Just enter your order number (which you'll find in the confirmation email sent after your purchase) along with your email address to view the latest updates on your delivery.